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SHIPPING Policy:

SHIPPING & HANDLING CHARGES

For the moment we only ship clever pleasure within Belgium. We offer free shipping on SOBR orders € 50 or more. Otherwise the shipping rate of Bpost will be applied. Our shipping & handling charges cover the expenses we incur to process, pack, and ship your SOBR order.

SHIPPING DETAILS

All orders will generally be processed and shipped within 5 business days and are expected to be delivered within 1-2 business days after they’re shipped. Exceptions apply and delivery time is not guaranteed.

TRACKING YOUR PACKAGE

When your SOBR order ships, we will send you an email notification that contains a link to which you can track your shipment.

Refund policy

In the unlikely event your SOBR product arrives damaged , is missing an item or if you have received the incorrect product, please contact us at thirsty@sobrdrinks.com

CANCEL OR CHANGE IN ORDER

If you would like to change or cancel your SOBR order, send an email to thirsty@sobrdrinks.com. We will attempt to accommodate order changes to the extent possible prior to shipping confirmation. Some changes will result in a shipping delay. We are unable to accommodate changes or cancellations on SOBR orders that have already shipped.

Privacy policy

Welcome to Sobrdrinks.com! We value your privacy and are committed to protecting your personal data. This privacy policy describes how we handle your information and how we use cookies on our website, in accordance with the General Data Protection Regulation (GDPR).

1. Introduction

Sobrdrinks.com is dedicated to protecting your privacy and ensuring the security of your personal information. This privacy policy applies to all data collected, used, and shared by Sobrdrinks.com when you visit our website.

2. Collection and Use of Data

We collect data to deliver and improve our services. The data we collect includes:

3. Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

4. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device when you visit our website. You can always adjust your cookie preferences via the cookie settings on our website.

5. Types of Cookies

We use four types of cookies on Sobrdrinks.com:

6. Cookie Preferences

By default, all cookies are disabled. You can review and adjust your cookie preferences at any time via the cookie settings on our website.

7. Data Sharing and Security

We do not share your data with third parties without your consent, except where required by law. We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

8. Your Rights

You have the following rights regarding your personal data:

9. Contact

If you have any questions about this privacy policy or our handling of your personal data, please contact us at: thirsty@sobrdrinks.com

10. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time. We will notify you of significant changes by placing a notice on our website.

Date of last modification: 8 July 2024

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